Welcome to our website.
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hi-Tech Turf’s relationship with you in relation to this website.
The term “Hi-Tech Turf” or “us” or “we” refers to the owner of the website whose registered office is 6 Cadnant Drive, Bagillt, Flintshire, CH6 6HA. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Hi-Tech Turf’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
1. Dispatch
Whilst we endeavour to keep all our products in stock this will not always be the case, if an order is placed for an item that is not currently in stock you will be notified immediately and given a date for despatch, you will also be given the option of a refund if the timescale exceeds your expectations. Items that are in stock will be dispatched within two working days and will then arrive the following working day, delivery will be by courier.
2. Pricing
Prices do not include postage and packaging, this will be added on to your total at checkout, please check all amounts before confirming your purchase.
3. Guarantee
All turf comes with a 5 year manufacturers guarantee.
4. Creases
When rolled or folded the turf will crease. On delivery of turf un-fold and lay out on a flat surface, once installed creases will reduce on a daily basis and this can be helped by brushing the surface. If creases are present this does not constitute a fault with the product.
5. Cancellations and Returns
If on delivery you deem your purchase to be defective you must contact us within 5 working days of delivery to arrange collection. A collection charge will be made for anything other than defective/faulty goods. In accordance with the Distance Selling Regulations 2000 (applicable to internet sales only) you have the right to cancel your order up to 7 days after you have received the goods. Cancellation must be notified to us in writing at either 14a Moorcroft Mews, High Street, Saltney, Chester, CH4 8SH or to info@hitechturf.co.uk. A full refund will be made within 30 days of cancellation, less any costs incurred by us for collection. Please re-package all items to the standard they were received in.
6. Jurisdiction
The Contract is governed by the laws of England and Wales.
None of the above terms and conditions affect your statutory rights.